Privacy policy

Mies to Go, located at Rapenburgerstraat 171a 1011VM Amsterdam, is responsible for the processing of personal data as set out in this privacy statement.

Contact details:

https://www.miestogo.com
Rapenburgerstraat 171a 1011VM Amsterdam


Personal data that we process

Mies to Go processes your personal data because you make use of our services and/or because you provide us with this data yourself. Below is an overview of the personal data we process:

- First and last name
- Address details
- Telephone number
- E-mail address
- Bank account number

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data being collected on children without parental permission. If you are convinced that we have collected personal data on a minor without such consent, please contact us at miestogo@gmail.com and we will delete this information.

For what purpose and on what basis we process personal data

Mies to Go processes your personal data for the following purposes:

- Processing your payment
- Sending our newsletter 
- Calling or emailing you if this is necessary to provide our services
- Inform you about changes to our services and products
- To offer you the possibility to create an account
- To deliver goods and services to you
- Mies to Go analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Mies to Go monitors your surfing behaviour on various websites in order to attune our products and services to your needs.
- Mies to Go also processes personal data if we are legally obliged to do so, such as data which we need for our tax return.

Automated decision-making

Mies to Go makes decisions about issues that can (significantly) affect people, based on automated processing. These decisions are made by computer programs or systems, without a human being (for example an employee of Mies to Go) being involved.

How long we keep personal data

Mies to Go will not store your personal data any longer than is strictly necessary to realise the purposes for which your data are collected. We use the following retention periods for the following personal details: address details, telephone number, e-mail address for online orders and newsletters for a period of 5 years.

Sharing of personal data with third parties

Mies to Go will not sell your information to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a statutory obligation. We will enter into a processing agreement with companies that process your details on our behalf, in order to ensure the same level of security and confidentiality of your details. Mies to Go remains responsible for this processing.

Cookies, or similar technologies, that we use

Mies to Go uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Mies to Go uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to ensure that the website works properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer you tailor-made content and advertisements. When you first visited our website, we informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies by configuring your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information previously stored using your browser settings. 

Cookies are also placed on this website by third parties. These include advertisers and/or social media companies. 

Reviewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organisation named by you. If you wish to exercise your right to object and/or right of data transfer or if you have any other questions/comments about the data processing, please send a specified request to miestogo@gmail.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Please make sure that your passport photo, MRZ (machine readable zone), passport number and Citizen Service Number (BSN) are blackened in this copy. This is to protect your privacy. Mies to Go will respond to your request as quickly as possible, but at least within four weeks. Mies to Go would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons 

How we protect personal data

Mies to Go takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via miestogo@gmail.com.

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